Super Genius Labs
AI voice receptionists answer calls, schedule patients, and hand urgent issues back to staff. Genius Care is live today. Custom agent teams extend the same approach to the workflows your business cannot leave waiting.
See the workflow in action.
This sample call shows the core workflow. Verify the caller, book the request, and hand urgent issues back to your team with the conversation context attached.
- VERIFYCaller identity and coverage details before booking.
- BOOKAppointment slot booked into your EMR while the call is live.
- HAND OFFUrgent triage routed to staff with full transcript and context.
Listen to a sample without using your microphone.
Sample transcript
Hello, you've reached our demo practice. Doctor Taylor has an appointment on October 8 at 2:30 p.m. Call 305-555-0142 with questions. For a medical emergency, hang up and call 911.
Microphone access is needed only for the live demo.
Shopping around? Read our comparison of AI receptionists for small business.
Every appointment.
In clear view.
From the first call to the next visit. See who’s booked, what they need, and whether your agent or your team took care of it.
Explore Genius CareAppointments
| Patient | Provider | Time | Reason | Status | Booked by |
|---|---|---|---|---|---|
| Maya Bennett | Dr. Avery Morgan | 09:0030 min | Annual wellness visit | Scheduled | AI |
| Oliver Chen | Dr. Avery Morgan | 09:3030 min | Routine follow-up | Checked in | Staff |
| Nina Patel | Dr. Avery Morgan | 10:0030 min | New patient visit | Scheduled | AI |
| Ethan Brooks | Dr. Avery Morgan | 10:3030 min | Appointment rescheduled | Scheduled | AI |
| Clara Rivera | Dr. Avery Morgan | 11:0030 min | Routine checkup | Completed | Staff |
Where the agent stops and your team starts.
The receptionist closes the routine call end to end. Anything clinical, uncertain, or urgent goes to a person, with the whole conversation attached.
Agent completes
- Book, reschedule, cancel
- Confirm insurance and coverage
- Hours, address, directions
- Intake and pre-visit info
HandoffTranscript and next action attached.
Routed to staff
- Clinical urgency
- Prescription decisions
- Anything it cannot resolve with certainty
What we're building next.
Voice reception is live today. Denial appeals and prior auth are in development; the rest remain roadmap work, with timing shaped by clinical validation, integrations, and customer demand.
In development: appeal drafting and filing support for denied claims.
In development: pre-visit authorization workflows and staff escalation.
Planned post-visit instructions, recall scheduling, and feedback calls.
Planned expansion beyond English as clinical workflows are validated.
Pick the brain you need.
Genius Care is live. The next four are incubating. If your domain looks like phones, portals, and forms, we can build the agent team for it.
