Super Genius Labs
AI voice receptionists answer calls, schedule patients, and hand urgent issues back to staff. Genius Care is live today; custom agent teams extend the same approach to the workflows your business cannot leave waiting.
See the workflow in action.
This sample call shows the core workflow: verify the caller, book the request, and hand urgent issues back to your team with the conversation context attached.
- VERIFYCaller identity and coverage details before booking.
- BOOKAppointment slot booked into your EMR while the call is live.
- HAND OFFUrgent triage routed to staff with full transcript and context.
Shopping around? Read our comparison of AI receptionists for small business.
Where the agent stops and your team starts.
The receptionist closes the routine call end to end. Anything clinical, uncertain, or urgent goes to a person, with the whole conversation attached.
Agent completes
- Book, reschedule, cancel
- Confirm insurance and coverage
- Hours, address, directions
- Intake and pre-visit info
HandoffTranscript and next action attached.
Routed to staff
- Clinical urgency
- Prescription decisions
- Anything it cannot resolve with certainty
What we're building next.
Voice reception is live today. The capabilities below remain roadmap work, with timing shaped by clinical validation, integrations, and customer demand.
Planned appeal drafting and filing support for denied claims.
Planned pre-visit authorization workflows and staff escalation.
Planned post-visit instructions, recall scheduling, and feedback calls.
Planned expansion beyond English as clinical workflows are validated.
Pick the brain you need.
Genius Care is live. The next four are incubating. If your domain looks like phones, portals, and forms — we can build the agent team for it.