Voice receptionist that answers every call.
Patients call. The agent answers in under 1.5s. Triages, schedules, hands off urgent calls. Your front desk never had budget for this.
Clinics lose 30% of new-patient inquiries to voicemail.
The average callback comes 28 hours later — half those leads have already booked elsewhere.
“We were losing patients before we even knew they called.”Practice owner · 4-doc primary care (composite)
How it works
Call arrives
Twilio number routes to LiveKit. Agent answers in <1.5s.
Agent triages
Schedules, looks up patients, answers FAQs, hands off urgent calls to staff.
Summary to EMR
Call summary + action items written to your EMR — Tier 1/2 API or staff queue.
Designed for HIPAA workloads.
Genius Care is built for the security and compliance demands of real clinics. We don't claim certifications we haven't completed — here's what's true today.
Not currently SOC 2 audited. Roadmap toward formal certifications tracked publicly.
The Genius Care platform
Voice receptionist is the first of 18+ clinical AI skills. Here's the rest of what's coming.
