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Super Genius Labs

Voice receptionist that answers every call.

Patients call. The agent answers, triages, schedules, and hands urgent calls to staff. Your front desk gets the conversation context instead of another voicemail.

See how it works

A same-day appointment.

Sample transcript · Simulation

  1. Genius CareThank you for calling Sunshine Family Care. This is Genius. How can I help?
  2. CallerHi, my daughter has a fever and I need to be seen today.
  3. Genius CareI can help. I have a 2:40 with Dr. Lee. Does that work?
  4. CallerYes, perfect.
  5. Genius CareBooked. I’ve texted directions and your intake form. Anything else?

Sample, not a completed real booking.

Every unanswered call is a patient left waiting.

When staff are already helping patients, Genius Care handles routine requests and sends urgent calls back with the context needed to act.

New to the category? Read what an AI answering service is, how it covers nights and weekends as an after-hours answering service, how it runs the front desk phone all day as a virtual medical receptionist, what it does with a dental office's call mix as an AI receptionist for dentists, and how Genius Care compares with other AI receptionists.

Preview receptionist voices

Listen to a sample without using your microphone.

Sample transcript

Hello, you've reached our demo practice. Doctor Taylor has an appointment on October 8 at 2:30 p.m. Call 305-555-0142 with questions. For a medical emergency, hang up and call 911.

Microphone access is needed only for the live demo.

From first ring
to written record.

A call, a conversation,
a clear next step.

  1. Call arrives

    Twilio routes the call to LiveKit and the agent begins the conversation.

  2. Agent triages

    Schedules, looks up patients, answers FAQs, hands off urgent calls to staff.

  3. Summary to EMR

    Call summary + action items written to your EMR, Tier 1/2 API or staff queue.

Illustrative workflow, not a live call.

Designed for HIPAA workloads.

Genius Care is built for the security and compliance demands of real clinics. We don't claim certifications we haven't completed. Here's what's in place today, with the full detail in security, PHI handling, and the BAA, and the questions to ask any vendor in our HIPAA checklist.

Not currently SOC 2 audited. Roadmap toward formal certifications tracked publicly.

Encryption at rest + in transit (TLS 1.3, AES-256)
The agent minimizes PHI collection and doesn't persist conversational PHI outside the EHR
Audit trail, every PHI access logged via hipaa-guard skill
BAA included on every plan, signed before any real-PHI workload

The Genius Care platform

Voice receptionist is the first of 18+ clinical AI skills. Here's the rest of what's coming.

  • LiveVoice receptionist
  • In developmentDenial appeals · Prior auth · EMR browser agent · EHR UI mapper
  • On deckCCM billing · Coding optimizer · Insurance navigator
  • FutureClinical scribe · Clinical reasoning · Order generator · Follow-up engine · Patient communicator

Hear it work. Then talk to a human.

Book demo with a human →