Pricing · Rate card · 2026-08
Real numbers.Published, not quoted.
Genius Care platform on monthly tiers. Custom builds on bands. Enterprise commitments custom-quoted.
Rate card · Genius Care · live
USD · billed monthly · BAA on Practice + Enterprise
Genius Care plans
CALLS INCLUDED UP TO CAP · PER-CALL AVERAGE AFTER · BARS ON A 2,000-CALL AXISStarterRecommended
Solo practitioners testing the wedge.
$149/mo
INCLUDED CAPACITY · 100 CALLS/MO
ProRecommended
Single-location practices replacing front-desk overflow.
$499/mo
INCLUDED CAPACITY · 500 CALLS/MO
PracticeRecommended
Multi-location practices standardizing intake.
$1,499/mo
INCLUDED CAPACITY · 2,000 CALLS/MO
Outcome-based contracts (e.g. per booked appointment) available for enterprise — talk to us.
Payback
MISSED CALLS × BOOKING RATE × VISIT VALUE · NETTED AGAINST THE TIER ABOVEThree assumptions, all yours to move. The tier and its price follow the call-volume meter in the rate card.
Payback · against Pro · 500 calls/mo from the meter above
21 business days a month. Defaults are placeholders, not benchmarks; move them to your numbers.
- Appointments recovered / mo
- 38
- Revenue recovered / mo
- $6,840
- Pro / mo
- −$499
- Net / mo
- $6,341
Covers Pro after 3 booked visits a month.
Custom builds
ENGAGEMENT SPECTRUM · FIXED-SCOPE → OPEN-ENDEDEngineering engagements where we tailor or extend the platform for your workflow.
POV
$25K–$75K
4 WEEKS
TIMELINE · WEEKS 0–12+
One workflow, paid proof-of-value, you own the prototype.
Production
$75K–$250K
4–12 WEEKS
TIMELINE · WEEKS 0–12+
Production-grade agent, evals, telemetry, monitoring, handoff playbook.
Enterprise
starts at $250K
CUSTOM
TIMELINE · OPEN-ENDED
Multi-agent, multi-team, custom SLAs, dedicated engineer time.
FAQ
What's included in a BAA?
A signed Business Associate Agreement covering PHI handling, breach notification, and audit obligations — available on Practice and Enterprise tiers. Details in security, PHI handling, and the BAA.
Can I change tiers mid-month?
Yes. Upgrades take effect immediately and are prorated; downgrades apply at the next billing cycle.
What happens if I exceed the call cap?
Calls beyond your cap are billed at a transparent per-call average — no overage surprises, shown on your dashboard in real time. The full rules are in plans and call caps. To see how that compares with per-minute and per-call services, read how much an answering service costs.
Do you offer outcome-based pricing?
For enterprise, yes — e.g. per booked appointment. Talk to us to scope a model that fits.
What does the 4-week POV actually deliver?
One working agent against one real workflow, with evals and a go/no-go readout — and you own the prototype.
Can you give us a quote for >$250K work?
Yes — enterprise engagements are custom-scoped against your team, SLAs, and integration surface.