Is an AI answering service HIPAA compliant? What practices need to check
No answering service is HIPAA compliant on its own. What HIPAA requires of a phone vendor, 7 questions to ask an AI receptionist, and the gaps that fail audits.
Super Genius Labs Editorial · Aug 25, 2026 · 7 min readTreat frontier-model safety pauses as vendor-continuity signals
OpenAI’s disclosed Astra slowdown offers a bounded procurement signal. Provider-controlled capability thresholds and research-environment changes can alter roadmap assumptions even while release timing and capability assessments remain unresolved.
Super Genius Labs Editorial · Aug 24, 2026 · 3 min readAnswering service cost in 2026. Human vs virtual vs AI
Answering service cost in 2026 from published pricing. Per-minute live services, virtual receptionist tiers, flat-rate AI, plus a worked sizing example.
Super Genius Labs Editorial · Aug 24, 2026 · 7 min readThe FDA’s GenAI-device paper is a question set, not a compliance checklist
FDA is considering a competency-based evaluation model for generative-AI medical devices. Its discussion paper offers diligence questions about the finished device, intended use, clinical confirmation, and postmarket monitoring, not adopted requirements.
Super Genius Labs Editorial · Aug 23, 2026 · 4 min readThe best AI receptionist for small business. An honest 2026 comparison
Five AI receptionists compared on published pricing, industry fit, and what happens when the AI cannot handle the call. We build one of them, and it is not the right pick for most readers.
Super Genius Labs Editorial · Aug 23, 2026 · 5 min readCan the receptionist actually change the schedule? A write-path test for voice-AI buyers
A scheduling conversation is not the same as a completed scheduling transaction. This write-path test traces discovery, booking, rescheduling, and cancellation from caller request to committed record, exception, and handoff.
Super Genius Labs Editorial · Aug 22, 2026 · 5 min readModel session cardinality before choosing persistent agent compute
AgentCore Runtime Instances extend managed agent sessions to multi-day, specialized compute. An SGL worksheet turns session count, startup tolerance, storage retention, and deletion ownership into a concrete capacity decision.
Super Genius Labs Editorial · Aug 20, 2026 · 4 min readA migration worksheet for MCP’s stateless 2026-07-28 wire model
The MCP 2026-07-28 revision documents a stateless transport model, per-request metadata, and standardized HTTP requirements. This worksheet turns those documented changes into bounded inventory and test questions for teams upgrading remote servers, with the official C# SDK as an implementation lens.
Super Genius Labs Editorial · Aug 19, 2026 · 3 min readA two-plane worksheet for agent operating systems, and an explicit infrastructure boundary
A two-plane worksheet helps platform teams separate governance decisions from runtime coordination, then make deployment context and infrastructure ownership reviewable at every boundary.
Super Genius Labs Editorial · Aug 18, 2026 · 3 min readGive every agent runtime contract a control owner, an enforcement point, and an evidence owner
An SGL responsibility matrix assigns each runtime-contract clause to a control-plane owner, an enforcement point, an evidence artifact, and a predetermined failure disposition.
Super Genius Labs Editorial · Aug 17, 2026 · 6 min read